YOUR QUESTIONS,
ANSWERED.
Virgin hair is 100% real human hair — no synthetic blends, no animal hair, nothing artificial. It's collected, minimally processed, and kept as close to its natural state as possible. At Mane Mémoire, all of our bundles are raw virgin hair sourced from Indonesia and sometimes Brazil. You're getting the real thing.
Yes — completely. Our raw virgin hair can be colored, bleached, and heat styled just like your natural hair. There are no chemical coatings or treatments that would interfere with coloring. As always, use a professional colorist for bleaching to get the best results.
With proper care, our bundles last a year or more. The better you treat it — gentle washing, moisturizing, and minimal excessive heat — the longer it stays beautiful. Many of our customers get well beyond a year out of their bundles.
We source raw virgin hair primarily from Indonesia, and sometimes Brazil. Both are known for producing some of the finest quality human hair in the world — naturally soft, strong, and full from root to tip.
Most installs take 3 to 4 bundles for a full, natural look. If you're going longer — 24 inches and above — you may want 4 bundles to make sure it's as full as you want. When in doubt, go one bundle more. You can always save it for your next install.
Natural Wave is the most low-maintenance — it has a soft, natural movement that blends easily with most hair types. Body Wave has more defined waves and a beautiful bounce, great if you want volume and flow. Deep Wave is the most dramatic — rich, full, deeply defined curls with serious presence. Straight is exactly what it sounds like: sleek, smooth, and versatile enough to curl or wear flat.
Not yet — but they're coming. Sign up for our email list to be the first to know when closures and frontals drop.
Once your order is confirmed and stock is ready, we ship within 2–5 business days. Need it faster? We offer express shipping at checkout — select it and we'll prioritize your order.
Yes — we ship to all 50 states, including Alaska and Hawaii.
Yes. Once your order ships, you'll receive a confirmation email with your tracking number so you can follow it every step of the way.
Due to the nature of hair products, we do not accept returns on opened bundles. If your bundle is unopened and in its original condition, we accept exchanges within 7 days of delivery. If you received the wrong item or a damaged product, we will replace it immediately — no questions asked. Reach out to us at orders@manememoire.com and we'll take care of you.
Wash with a sulfate-free shampoo, condition generously, and let the hair air dry when possible. Detangle gently from ends to roots. When using heat, always apply a heat protectant. Store your bundles in a satin bag or wrap them at night. Treat it how you'd treat your own hair — with care — and it will last.
Avoid anything with high alcohol content — it dries the hair out. Sulfate shampoos strip the natural oils. Heavy petroleum-based products can cause buildup over time. Stick to lightweight, moisturizing products and your hair will thank you.